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Read on to see how our HR, H&S and Payroll teams provide a combined service to Scot Hoist Ltd.

Scot Hoist Ltd


Scot Hoist Ltd is a Glasgow based firm who specialise in the hire, inspection, maintenance, and servicing of vertical access equipment throughout the UK. A family run business, the firm currently employs 12 staff, all of whom, with the exception of trainees, have been with the business for a minimum of ten years, and who are either qualified to, or working towards, industry standard NVQ competency levels.

FD People started working with Scot Hoist in February 2022, following a challenging year for the firm. Our Payroll team were already providing services to Scot Hoist at this point, as were our Entrepreneurial Services colleagues at French Duncan, providing accounting services. Click here to read a case study based on those services.

What we did for Scot Hoist

From an HR perspective, we initially assisted with some on-going staffing issues, then went on to provide some new HR documentation for the firm, including employee handbook, policies and contracts. More recently, we spent the day with the full team at their premises, delivering DISC Insights training sessions and a session to introduce their employee handbook, HR system People HR and generally the ways in which we will support them as an external HR support.

Our Health & Safety team have had a very hands on approach. Head of H&S Lee Craig has worked closely with Robert to review and update the H&S Policy and procedures, managed their Constructionline and Safe Contractor renewals, and carried out an inspection of the premises providing advice and helping to implement changes to meet the required health and safety standards and completing a premises fire risk assessment.  The H&S service continues on an ongoing basis providing competent advice and practical support.

Impact we had

Since engaging with Scot Hoist, we’ve provided reassurance that all their HR and H&S policies and procedures are up to date, and fully compliant. Following a challenging year for the firm, alongside our wider teams (Payroll and Entrepreneurial Services at French Duncan), we have become a valued sounding board and trusted advisor for business owner and Managing Director Robert, and have built up a fantastic working relationship with him and the team. The staff that work most closely with the firm were recently invited out to a ‘thank you’ BBQ lunch at Scot Hoist, which was a great opportunity for the teams to meet face to face and get to know one another better.

Robert Steele, Managing Director

We already worked with the Entrepreneurial Services and Payroll teams at French Duncan, so we were definitely interested when we found out about their new offshoot company, FD People. Not only do we now have peace of mind that all our HR and Health & Safety policies are up to date and compliant, we also have the comfort of knowing that there’s someone reliable and friendly on the end of the phone if we have any questions. Lee, Georgia and the wider team are always happy to come out to see us and it’s been great building on those relationships.

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