Gryffe Valley Pubs
Both venues aim to deliver a high-quality drinking and dining experience for customers in a friendly and attractive environment. The venues are both local icons; metaphorically and literally at the heart of the villages they serve.
That said, the reputation of both venues is such that they are very much “destination venues” for people from out with Renfrewshire.
What We Did
The owners had already worked with the FD People team to prepare employment documentation such as an Employee Handbook and Contracts of Employment.
In 2021, they were looking for support to review Health & Safety and Fire Safety obligations. The Area Manager, Dale Shepherd, wanted expert help with completing the following for both venues:
Impact We Had
Initial audits and inspections were completed on both sites and follow up work then took place off site for both Carriages and Fox and Hounds. This enabled the FD Health & Safety team to develop a new health & safety policy and procedures to achieve a consistent approach across the two premises; review and refresh staff training with a particular focus on management responsibilities and ensure that the premises met the required standards for health & safety and fire safety.
Area Manager, Dale Shepherd said, “I couldn’t be happier with the results of our health & safety review. Having worked with the FD People’s HR team before, we knew they were excellent to deal with. We were delighted when our experience with the H&S team was just as positive. The advice we got, while undoubtedly compliant, was sensible and practical. Most importantly, we felt they were there to help us and not scare us.
The importance of health and wellbeing of our staff and customers is paramount and working with Lee Craig and her team provides significant peace of mind that we are doing the right thing. Based on our experience, I would recommend FD People to any business looking for professional, sensible advice from people who are genuinely good to deal with!”
I couldn’t be happier with the results of our health & safety review.
Having worked with FD People’s HR team before, we knew they were excellent to deal with.
“The FD People H&S Service was invaluable in helping us achieve CHAS accreditation by providing health and safety documentation, including a new policy, risk assessments and method statements and assisting